Privacy Policy
This privacy notice explains how we collect and process your personal data when you use our site https://www.rtm12.com/, including any information you provide when you purchase a product or service, sign up to our newsletter, or take part in a prize draw or competition.
By providing us with your data, you confirm that you are at least 13 years old.
J Boardman is the data controller, and we are responsible for your personal data (referred to as “we”, “us”, or “our” in this privacy notice).
Full name of legal entity: James Boardman UK
Email address: [email protected]
Postal address: 30–34 North Street, Hailsham, UK
If you have any concerns about how we collect or use your data, you have the right to complain to the Information Commissioner’s Office (ICO), the UK’s supervisory authority for data protection: www.ico.org.uk.
We would appreciate the opportunity to resolve your concerns directly first — please contact us at [email protected].
It’s important that the information we hold about you is accurate and up to date. Please let us know if your personal information changes by emailing [email protected].
Personal data means any information that can identify you as an individual. We may collect and process the following data:
Identity Data: first name, last name, username
Contact Data: billing address, delivery address, email address, telephone numbers
Transaction Data: payment details, purchase history
Technical Data: IP address, login data, browser type and version, time zone, operating system, and similar
Profile Data: username, preferences, feedback, survey responses
Usage Data: information about how you use our site, products, and services
Marketing and Communications Data: your preferences for receiving communications
We may also process aggregated data that does not identify you personally.
We do not collect any sensitive data, such as details about your race, religion, health, or criminal records.
If we are legally required to collect data and you do not provide it, we may not be able to deliver our products or services.
We collect data in several ways, including:
Direct interactions: when you fill in forms, communicate with us, place orders, create an account, subscribe to newsletters, enter competitions, or provide feedback.
Automated technologies: as you use our site, we collect technical data through cookies, server logs, and similar technologies.
Third parties: for example:
Analytics providers (like Google)
Advertising platforms (like Facebook and LinkedIn)
Payment and delivery service providers (like PayPal)
Public sources such as Companies House and the Electoral Register
We only use your personal data where legally permitted. Common purposes include:
Fulfilling a contract with you
Pursuing legitimate business interests
Complying with legal obligations
You can withdraw consent to marketing at any time by emailing [email protected].
| Purpose | Type of Data | Lawful Basis |
|---|---|---|
| Registering you as a customer | Identity, Contact | Performance of a contract |
| Processing and delivering your order | Identity, Contact, Financial, Transaction, Marketing | Performance of a contract, legitimate interests |
| Managing our relationship | Identity, Contact, Profile, Marketing | Performance of a contract, legal obligation, legitimate interests |
| Administering our business and site | Identity, Contact, Technical | Legitimate interests, legal obligation |
| Delivering relevant content and ads | Identity, Contact, Profile, Usage, Marketing, Technical | Legitimate interests |
| Using data analytics to improve services | Technical, Usage | Legitimate interests |
You will receive marketing communications from us if:
You requested information or purchased from us and have not opted out
You explicitly consented to receive marketing
You can opt out of marketing at any time by clicking unsubscribe in our emails or emailing [email protected].
We will never share your data with third parties for their marketing purposes without your express consent.
We may share your data with:
Service providers (IT, payment processing, etc.)
Professional advisers (lawyers, accountants, etc.)
HMRC, regulators, or authorities where required
Third parties in case of a business sale or restructure
All third parties are required to respect your data and process it lawfully.
If we transfer your data outside the UK or EEA, we ensure adequate protection, such as:
Transfers to countries deemed to provide adequate protection
Contracts approved by the UK/EU ensuring similar data safeguards
Privacy Shield-compliant US services (where applicable)
We will inform you and seek your consent if no adequate safeguards are available.
We have appropriate security measures to prevent accidental loss, misuse, or unauthorised access to your data. Only authorised personnel with a business need will access your data, and they are bound to confidentiality.
We also have procedures to deal with any suspected data breach.
We keep your data only as long as necessary for the purposes we collected it, including legal, accounting, and tax requirements.
For example, we retain customer records for at least six years for tax purposes.
You can request deletion of your data where applicable.
You have the right to:
Access your personal data
Request correction or deletion
Object to processing
Restrict processing
Request transfer of your data
Withdraw consent
More information: https://ico.org.uk/your-data-matters/
To exercise your rights, contact us at [email protected]. We aim to respond within one month.
Our site may include links to third-party websites. We are not responsible for their privacy policies and recommend reading theirs when you leave our site.
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